Returns Policy
Our return policy is valid for 100 days from the date of purchase. Unfortunately, if more than 100 days have passed since your purchase, we are unable to offer a refund or exchange.
Return Eligibility
To be eligible for a return:
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The item must be unused and in the same condition as when you received it.
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The item must be returned in its original packaging.
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All original labels must remain attached to the shirt.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial Refunds
In certain situations, partial refunds may be granted, such as when an item is returned in a condition that does not fully meet the return requirements.
Return Inspection & Refunds
Once your return has been received and inspected, we will send you an email confirming receipt of the returned item. We will also notify you whether your refund has been approved or rejected.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days.
Late or Missing Refunds
If you have not yet received your refund:
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Check your bank account again.
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Contact your credit card provider, as it may take some time before the refund is officially posted.
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Contact your bank, as processing times can vary.
If you have completed these steps and still have not received your refund, please contact us at info@mysteryshirt.com.
Shipping
Return shipping times may vary depending on your location. If you are exchanging an item, the time it takes for the replacement product to reach you may vary based on your delivery address.