Return & Refund Policy

Brand: MysteryShirt | Last Updated: February 28, 2026

Returns Policy

Our return policy is valid for 100 days. Unfortunately, if 100 days have passed since your purchase, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and all original labels must still be attached to the shirt.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds (if applicable)

If you have not yet received your refund, first check your bank account again.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund, please contact us at hello@mysteryshirt.com.

Shipping & Returns Process

To return your product, please contact us to request a return form. Do not send your purchase back to the manufacturer without prior authorization.

If your refund is approved, it will be processed and automatically credited to your credit card or original method of payment within a certain number of days.

Depending on where you live, the time it may take for your exchanged product to reach you can vary. If you are shipping an item over a high value, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.